Privacy Policy — 89Scents

Last Updated: August 2026

At 89Scents (accessible from 89Scents.in), accessible from https://89scents.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by 89Scents and how we use it.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact our customer support team.

  • Personal Identifiable Information: Name, shipping address, billing address, email address, and phone number (including WhatsApp contact details).

  • Payment Data: Payment transactions are processed securely through encrypted third-party payment gateways (UPI, credit/debit card, net banking). 89Scents does not store or process your complete financial or credit card credentials on our servers.

  • Technical & Usage Data: IP address, browser type, device information, operating system, pages viewed, and referring URLs collected automatically via cookies and web analytics.

2. How We Use Your Information

We use the collected information for various business and operational purposes, including:

  • Order Processing & Fulfillment: To process your purchases, deliver shipments, handle payments, and send order updates via SMS/WhatsApp/email.

  • Customer Support: To respond to queries, process return/exchange requests, and resolve issues promptly.

  • Marketing & Communications: To send promotional offers, new arrival alerts, or discount codes (you may opt-out at any time).

  • Website Improvement: To analyze website usage trends and optimize the shopping experience for users.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We share data only with trusted service providers necessary to run our operations:

  • Logistics & Logistics Partners: Delivery agencies and courier services to fulfill order deliveries.

  • Payment Processing Partners: Secure payment gateways to complete financial transactions.

  • Marketing & Analytics Tools: Platforms like Google Analytics or Facebook Meta Pixel to measure site performance and ad effectiveness.

4. Cookies & Tracking Technologies

89Scents uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember items in your shopping cart.

  • Understand user preferences for future visits.

  • Compile aggregate data about site traffic and user interaction.

You can choose to disable cookies through your individual browser settings; however, doing so may disable certain features of our e-commerce platform.

5. Data Security & Retention

We implement industry-standard administrative, technical, and physical security measures (including SSL encryption) to protect your personal information against unauthorized access, loss, or alteration. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

Under applicable Indian data privacy regulations, you have the right to:

  • Access, correct, or request the deletion of your personal data stored with us.

  • Unsubscribe from marketing communications at any time using the “Unsubscribe” link or by contacting us directly.

  • Request clarification on how your data is being processed.

7. Children’s Privacy

89Scents does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you believe your child has provided personal information on our website, please contact us immediately, and we will take necessary steps to remove such data.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any updates will be posted on this page with a revised “Last Updated” date.

9. Contact & Support Information

If you have questions, feedback, or requests regarding this Privacy Policy, please contact us:

  • Company Name: 89Scents

  • Official Website: 89Scents.in

  • Email: 89Scents4u@gmail.com

  • WhatsApp: +91 98725 25137

  • Operational Address: SCF 82, Phase 11, Mohali, Punjab 160062 | Darpan City, Randhawa Road, Kharar, Punjab 140301